Keys to Successful Technology Transformation

The selection of the appropriate and "suitable" technology is a key element in any transformation project. It requires evaluating how a particular technical solution fits into an existing technology environment and how it can be integrated. In doing so, available competences have to be taken into account as well as the technology's future potential to scale when further growing the organization.

Technology-driven transformations have, as all other organizational changes, a tremendous impact on the operational work-flow within the organization, since they affect the way objectives are achieved. Most importantly, this affects each individual directly in their way of working.

A key objective therefore is to get everyone "on board" to ensure they can contribute their special and valuable experience to the transformation, as well as enable them to develop a positive attitude towards the changes ahead. This is a prerequisite for a successful change process that leads to the desired results.

The introduction of a new technology typically requires in-depth "re-engineering" and optimization of business processes to fully leverage their potential to support the organization's goals.